Contact Us

Contact Us By Email
If you have a question, why not email us? Select the appropriate question from the drop down list, this will ensure your query goes to the most suitable person to help you. PLEASE be sure to include ALL relevant details in the comments box to help us answer your question correctly. Please include: Name, address, customer number (if applicable), make, model and year of your classic (if applicable), your order number (if applicable), the relative part number(s) (if applicable), your contact number and clear details of your enquiry. We will contact you to resolve your query as soon as possible.

Contact Us By Telephone
Our main office hours are Monday to Friday: 8.30am - 5.30pm (GMT), please choose one of the following options:

Main switchboard: +44 (0) 20 8867 2000
Retail Sales & Customer Services: +44 (0) 20 8867 2020
Trade & Wholeasale Sales: +44 (0) 20 8867 2040
Accounts: +44 (0) 20 8867 2304
Purchasing: +44 (0) 20 8867 2305

Contact Us By Post
Write to: Customer Services, Moss Europe Ltd, Unit 16, Hampton Business Park, Bolney Way, Feltham TW13 6DB England

Make A Complaint
Should you consider the service you receive from us to be unsatisfactory or you have any problems with the part(s) purchased, please advise a member of the Sales Team at the originating branch.

However, if you feel the matter is not resolved to your satisfaction, please contact our Customer Services Department and we will direct your complaint to ensure it is dealt with quickly and efficiently to resolve the issue for you. Please include all relevant details of the issue in your email to [email protected] or write to Customer Services, Moss Europe Ltd. Unit 16, Hampton Business Park, Bolney Way, Feltham TW13 6DB England.

Companies House
Moss Europe Ltd
Registered in England no. 3931782

Registered Office: Unit 16, Hampton Business Park, Bolney Way, Feltham TW13 6DB England

© Copyright Moss Europe Ltd 2014

Contact Our Branches

Retail Orders
If you can’t find the answer you are looking for, why not email us? Select the appropriate question from the drop down list and PLEASE be sure to include ALL relevant details in the comments box to help us answer your question correctly. Please include: Name, address, customer number (if applicable), make, model and year of your classic (if applicable), your order number (if applicable), the relative part number(s) (if applicable), your contact number and clear details of your enquiry.

UK Opening Hours
Monday to Friday: 8.30am - 5.30pm, Saturday: 9am - 1pm, Sunday & Bank holidays: Closed

Moss London, Unit 16, Hampton Business Park, Bolney Way, Feltham TW13 6DB England
t. +44 (0) 20 8867 2020  f. +44 (0) 20 8867 2030  e. [email protected]  View on Google Maps

Moss Bristol, 1-3 Elton Street, Bristol BS2 9EH England
t. +44 (0) 117 923 2523  f. +44 (0) 117 942 8236  e. [email protected]  View on Google Maps

Moss Bradford, Unit 12, Acorn Park Industrial Estate, Otley Road, Shipley BD17 7SW England
t. +44 (0) 1274 539 999  f. +44 (0) 1274 539 990  e. [email protected]  View on Google Maps

Moss Manchester, 111-117 Stockport Road, Stockport, Cheshire SK3 0JE England
t. +44 (0) 161 480 6402  f. +44 (0) 161 429 0349  e. [email protected]  View on Google Maps

Paris Opening Hours
Monday: 2pm - 6.30pm, Tuesday to Thursday: 9am - 12.30pm & 2pm - 6.30pm, Friday: 9am - 12.30pm & 2pm - 5pm, Saturday: 9.30am-12.30pm

Moss Paris, 7 Rue Chaponval, ZAC du Cornouiller, 78870 Bailly France
t. +33 (0) 1 30 80 20 30  f. +33 (0) 1 30 80 21 50  e. [email protected]  www.moss-europe.fr  View on Google Maps

Trade Orders
Moss offers the most comprehensive trade parts service to the classic British car industry throughout the world. Our trade programme is available to motor traders, professional restorers, repair workshops and parts specialists. There is no minimum spend threshold, however, our trade pricing discount level is dependant upon the volume of business you do with us. We do not produce a printed trade price list as prices vary according to the customers discount level.

Trade customers are allocated a dedicated Account Manager who will provide technical support, progress chasing from suppliers and keep you informed of offers. Account Managers have full access to our R&D Department for technical back-up and other product related issues. Please contact Russell Scott (Group Sales Manager) for more information.

By Email (Trade)
Email Russell Scott our Group Sales Manager at [email protected]

By Telephone (Trade)
Call our Trade team on +44 (0) 20 8867 2040, Monday to Friday: 8.30am – 5.30pm (GMT).

By Fax (Trade)
Fax our Trade team on +44 (0) 20 8867 2050.

By Post (Trade)
Write to: Russell Scott, Group Sales Manager, Moss Europe Ltd, Unit 16, Hampton Business Park, Bolney Way, Feltham TW13 6DB England